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Payments are down. Again.
3:14AM
0 signals correlated
root cause
-default_pool_size: 50+default_pool_size: 10
payments-db-pool · rev 13 · PR #4821
Rollback ready for payments-db-pool.
Dry-run passed · policies green · blast radius: 1 service
$ kubectl -n payments patch configmap payments-db-pool
$ kubectl -n payments rollout restart deploy/payments-api
✓ p99 · 1.84s → 210ms
the morning after
while you were sleeping · INC-3112 · resolved
54s
fixed · filed · forgotten
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40+ tools. Encrypted creds. Datadog, PagerDuty, K8s, GitHub, AWS — each takes minutes.
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Nothing writes to prod without your team. Dry-run first. Full audit trail.
dara on-call
checkout p99 just blew past 1.8s, anyone else seeing this??
mike
here. everything’s red but nothing says why
dara on-call
16 dashboards open. cpu fine. memory fine. network fine. everything is fine except everything 🙃
priya vp eng
any update?
mike
restarting the pods, brb
mike
…helped for nine minutes. it’s back.
RemOps APP
Root cause found · 92% confidence
payments-db-pool · max_connections 100 → 10 · shipped Friday 18:07 · PR #4821
dry-run passed · blast radius: 1 service · rollback ready
✅ dara approved the rollback · 3:42 AM
RemOps APP
Rollback applied. p99 1.84s → 210ms. Verified stable · resolving incident.
priya vp eng
wait. that’s it?
Production safety
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If verification fails after a fix, the change reverts itself.
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RemOps connects to the tools you already run — PagerDuty, Datadog, Kubernetes, AWS, GitHub — and works inside that stack when something breaks.
RemOps proposes concrete steps — scale a deployment, revert a PR, patch a ConfigMap. You review the plan and evidence, approve once, and it runs with automatic rollback if verification fails.
They show what's happening. RemOps finds what changed, why it broke, and what to run — with a plan you can approve.
Yes. Every resolved incident is filed as a pattern — root cause, fix, and verification. When the same class of incident fires again, RemOps recognizes it and drafts the known fix with fresh evidence in seconds, instead of investigating from scratch.
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